Alternant(e) - Chargé de CRM H/F
Core
Support user, manage CRM projects, and analyze data for Salesforce and Microsoft Dynamics 365.
Role type
Junior CRM Support & Data Analyst (Intern)
Builds
CRM configurations, user documentation, data reports, and commercial campaigns
Domain
SaaS / CRM / Data Marketing
Deliverable
product features | dashboards & analysis
Required skills
Salesforce, Microsoft Dynamics 365, data import/export, user training, ticket management, backlog documentation
Preferred skills
English, data sensitivity, process documentation
Technologies
Salesforce, Microsoft Dynamics 365, Teams
Responsibilities
Handle Level 0-1 support tickets and access requests, formalize user requirements for the project backlog, create and maintain user documentation, build and manage commercial campaigns and dashboards
Seniority
Intern (Master 1 or Master 2 student)
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