Serial life quality manager
Core
Drive quality convergence plans to achieve customer quality targets, monitor warranty claims and failure rates, and lead cross-functional resolution of quality issues.
Role type
Senior IC quality manager (product reliability)
Builds
Production vehicles/components for automotive clients
Domain
Automotive manufacturing and quality engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
quality KPI analysis, warranty cost management, root cause analysis, risk assessment, project management, cross-functional team leadership, GIM/PLM system usage
Preferred skills
industrial engineering background, product design knowledge, safety alert management
Technologies
GIM, PLM
Responsibilities
Drive quality convergence plans to achieve customer quality targets; Monitor and analyze quality KPIs, warranty claims, failure rates, and warranty costs; Lead quality issue resolution by coordinating Engineering, Plants, Suppliers, and Quality teams; Manage Engineering Quality Issues (QIT) and ensure proper tracking in GIM/PLM; Prepare quality reviews and represent quality status in customer and management meetings; Assess risks related to safety alerts and support field actions or service campaigns.
Seniority
Mid-level, hands-on IC