Risk Desk Manager
Core
Lead day-to-day delivery of Risk Operations in Brazil, ensuring operational efficiency, high service standards, and strong execution while acting as the main representative for the region.
Role type
Senior IC Risk Desk Manager (Payments/Gaming)
Builds
Risk operations framework, controls, and processes for Playtech's Brazilian market
Domain
Financial services / Gaming / Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Risk management, Payments domain knowledge, Operational leadership, Stakeholder management, Process improvement, Data analysis, Team leadership, Change management, Strategic planning, Regulatory compliance
Preferred skills
Previous experience in a similar position
Technologies
Risk control systems, Automation tools, Data analytics platforms
Responsibilities
Lead daily risk operations delivery, build trusted relationships with stakeholders, drive performance and continuous improvement, support workforce planning and scaling, identify process improvement and automation opportunities, partner with Compliance and Product teams, oversee risk controls implementation, act as escalation point for complex investigations, support new tool rollouts, maintain operational documentation, contribute to hiring and talent development, champion organizational change.
Seniority
Senior, hands-on IC with leadership responsibilities