Chief Concierge
Core
Supervise and coordinate front-of-house operations including luggage handling, valet parking, and guest services to ensure high standards of hospitality.
Role type
Senior IC hotel operations manager (concierge)
Builds
Guest arrival/departure experiences, luggage logistics, valet parking services
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team supervision, schedule creation, guest request management, valet operations, room inspection, emergency procedure coordination
Preferred skills
4-5 star hotel experience
Technologies
None stated
Responsibilities
Supervise Bellmen and valet staff, coordinate luggage delivery and retrieval, manage work schedules and staffing, inspect guest rooming standards, guide valet parking operations, ensure cleanliness of entrance and baggage areas, conduct performance reviews
Seniority
Senior, hands-on IC