Wellness Manager
Core
Oversee daily operations of spa, fitness center, and recreation facilities to deliver ultra-luxury guest experiences while driving commercial performance.
Role type
Senior operational manager for spa and wellness facilities
Builds
Operational excellence in ultra-luxury wellness environments
Domain
Luxury hospitality / Spa & Wellness
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational supervision, team leadership, guest experience management, commercial awareness, budgeting, safety compliance, stakeholder coordination
Preferred skills
Pre-opening experience, project coordination, spa system familiarity, sustainability practices
Technologies
Spa booking platforms, property management systems
Responsibilities
Oversee daily operations of spa, fitness, and recreation areas; Lead, coach, and develop the wellness team; Drive revenue through treatments, retail, and memberships; Ensure compliance with brand standards and local regulations; Coordinate with hotel departments for integrated guest experiences
Seniority
Senior, hands-on IC