Finnish & Swedish Speaking Customer Support Specialist, Tieto Banktech (m/f/d)
Core
Provide high-quality customer support via phone for individuals, stores, and bank personnel, handling tasks like blocking bank cards and resolving inquiries in the financial services sector.
Role type
Customer Support Specialist (Finnish & Swedish)
Builds
Banking as a service solutions and core banking software for financial institutions
Domain
Financial Services / Banking Technology
Deliverable
client delivery
Required skills
Finnish language proficiency, Swedish language proficiency (B2+), English language proficiency, phone support experience, computer system knowledge, problem-solving, stress management
Preferred skills
German language knowledge
Responsibilities
Receive and resolve incoming customer calls, register inquiries in various systems, provide top-level service and communication, establish good relationships with customers
Seniority
Individual Contributor
