Assistant Manager Workforce Operations
Core
Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency.
Role type
Senior IC operations manager (workforce & vendor optimization)
Builds
Scalable processes and high-performing teams for ground operations and vendor management
Domain
Food delivery / Retail operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Operational performance management, Vendor compliance monitoring, Workforce optimization, Assortment governance, Cross-functional alignment, Risk management, Data-driven decision making, Process improvement
Preferred skills
Advanced Excel/Google Sheets, Data visualization tools, Inventory systems experience, Stakeholder management, Campaign launch coordination
Technologies
Excel, Google Sheets, Dashboards, Operational systems, Inventory systems
Responsibilities
Lead day-to-day execution of ground operations, Optimize staffing and scheduling to improve Cost per Order (CPO), Oversee assortment scanning and SKU onboarding, Monitor vendor performance and operational compliance, Improve in-store workflows for picking, packing, and dispatching, Coordinate cross-functional initiatives with Logistics and Commercial teams
Seniority
Senior, hands-on IC