Stock Controller
Core
Conduct cycle counts, perform quality checks on SKUs (especially fresh items), and investigate root causes for quality, expiry, and damage complaints to ensure product standards at stores.
Role type
Operational Stock Controller (Quality & Inventory)
Builds
Maintains product quality and inventory accuracy for grocery delivery operations
Domain
Grocery retail / Food delivery
Deliverable
Physical/clinical work (quality assurance and inventory management)
Required skills
Cycle counting, quality inspection, root cause analysis, inventory management, SOP adherence
Preferred skills
Warehousing experience, grocery industry knowledge, basic computer skills
Responsibilities
Conduct random, hybrid, and manual cycle counts; identify and check SKUs with high quality complaints; perform rigorous checks on fresh and ultra-fresh items; verify packing SOPs on orders; investigate and resolve complaints regarding quality, expiry, and damages; report issues to stakeholders
Seniority
Entry-level to Mid-level, hands-on operational role