Warehouse Support Specialist
Core
Monitor and complete inventory control activities for merchants at partner fulfillment centers, ensuring product safety, quality, and legality while resolving merchant concerns.
Role type
Onsite Inventory Control Specialist
Builds
Inventory accuracy and compliance for 3PL fulfillment operations
Domain
Logistics / Supply Chain / Warehousing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ICQA processes, Warehouse Management System software, RF Scanner operation, physical inventory auditing, root cause analysis, ticketing system management, food safety compliance, record-keeping, lifting 50 lbs, standing/walking for 8-10 hours
Preferred skills
Customer/vendor communication, independent on-site work
Technologies
Warehouse Management System, RF Scanner
Responsibilities
Run daily cycle counting and inventory control processes, investigate inventory discrepancies, perform physical location checks and reconcile variances, determine root cause of adjustments, perform merchant-requested audits, resolve merchant-facing requests via ticketing system, vocalize concerns to managers, present weekly performance reports, ensure product safety and compliance
Seniority
Individual Contributor, operational level