Concierge (H/F)
Core
Provide professional, welcoming service to hotel guests, assisting with mail, messages, inquiries, and personal projects during their stay.
Role type
Frontline hospitality concierge
Builds
Guest service experiences and operational support for hotel guests
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Customer service, oral and written communication, problem-solving, reliability, Microsoft Windows applications
Responsibilities
Assist guests with mail, messages, and inquiries; Inform guests about hotel facilities; Support guests with personal projects; Adhere to departmental policies and security protocols
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