Analista de Dados Pleno – Transformação de Processos
Core
Transform data into strategic insights to support decision-making, improve customer experience, and drive product performance through executive dashboards and deep-dive studies.
Role type
Mid-level data analyst (customer experience & product analytics)
Builds
Executive dashboards, strategic reports, and data-driven recommendations for product and operations teams
Domain
Customer Experience Operations / Product Analytics
Deliverable
dashboards & analysis
Required skills
SQL, Power BI, Excel, Databricks, statistical analysis, data extraction and manipulation
Preferred skills
AI tools for productivity, customer journey metrics, process automation, cloud ecosystems (AWS)
Responsibilities
Build and maintain executive dashboards for customer experience and product performance; conduct exploratory data analysis to identify trends and improvement opportunities; develop metrics and analytical models to support business decisions; extract and consolidate large volumes of data from multiple sources; create executive presentations with data storytelling; monitor product performance to identify deviations and risks; partner with cross-functional teams to translate business needs into analytical solutions; support automation initiatives and analytical maturity.
Seniority
Mid-level, hands-on IC
