Night Auditor
Core
Overnight operations and guest services for a hotel, ensuring security, accurate accounting, and prompt guest assistance during night shifts.
Role type
Night Auditor (Front of House)
Builds
Overnight hotel operations, guest check-in/out, security patrols, and financial audits
Domain
Hospitality / Hotel Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Guest registration and account management, cash handling and cashiering balance verification, security rounds and hazard reporting, guest relations and complaint handling, shift handover communication, room service order coordination
Preferred skills
Knowledge of hotel brand standards, ability to train and induct new staff, proficiency with property management systems
Technologies
Property Management Systems (PMS), Guest History systems, Fire panels, Security equipment
Responsibilities
Perform night security rounds and patrol hotel areas, ensure accurate guest registration and account postings, handle cash and credit transactions, manage guest mail and wake-up calls, coordinate with housekeeping and room service, complete audit checklists and financial reports, handle guest complaints and inquiries, maintain security boxes and emergency procedures
Seniority
Entry to Mid-level, hands-on operational role