Senior Software Engineer, Fullstack
Core
Design, build, and operate full-stack systems for Grab's support journey, powering Help Centre, support workflows, and internal platforms for consumers, drivers, and merchants.
Role type
Senior Fullstack Software Engineer
Builds
Support platforms, Help Centre, backend APIs, microservices, and frontend applications
Domain
Customer Support Technology / Superapp
Required skills
Ruby on Rails, React, Golang, distributed systems, API design, data modelling, AI-assisted development, unit/integration/E2E testing, debugging, code review, mentorship
Preferred skills
Temporal, AI-powered UX, ticketing systems, CRM, customer support platforms
Technologies
Ruby on Rails, React, Golang, Datadog, Kibana
Responsibilities
Design and implement full-stack features for support journeys; build scalable microservices; develop accessible frontend experiences; own production readiness and incident response; improve testing practices; mentor engineers
Seniority
Senior, hands-on IC
