Junior Telco Engineer – Tieto Tech Consulting (m/f/d)
Core
Provide L1 network support and fraud prevention for voice and mobile services for a global telecom client.
Role type
Junior network operations engineer (telecom)
Builds
L1 support for voice/mobile services, fraud detection and prevention measures
Domain
Telecommunications, Network Operations, Fraud Prevention
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
GSM network structure, Signalling protocols (MTP, ISUP/SIP, SCCP, TCAP), IP networks, Fraud prevention domain, Wholesale telecom business, Signalling protocol monitoring tools, Protocol analysers, Trace analysis, Network KPIs, Statistics analysis
Preferred skills
Knowledge of fraud prevention domain, Wholesale telecom business
Technologies
GSM, MTP, ISUP/SIP, SCCP, TCAP, IP networks, Fraud detection systems, QoS tools
Responsibilities
Provide L1 network support activities for voice and mobile services 24x7, Ensure reactive repair activities with customers and suppliers, Monitor and investigate fraud events to identify root causes, Define and implement improvements in fraud prevention services, Communicate with customers and suppliers to guarantee complaint resolution with SLA respect
Seniority
Junior, hands-on IC