Associate - Sales and Support Customer Care (Japanese Speaker)
Core
Customer Service Consultant responsible for maintaining client rapport and updating account information via phone calls.
Role type
Associate Customer Care Representative
Builds
Customer support interactions and account record updates
Domain
Customer Service / E-commerce
Deliverable
client delivery
Required skills
Japanese speaking, Kanji writing, computer proficiency, persuasion, communication
Preferred skills
E-commerce experience, English communication
Technologies
Computer systems
Responsibilities
Maintain professionalism with clients, establish positive rapport with callers, update customer account records
Seniority
Entry-level Associate
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