Service Manager – Continuous Delivery & Quality
Core
Manage the full lifecycle of developer productivity and quality tools (SCM, artifact, testing, quality) to drive continuous improvement in developer experience and ensure compliance with governance and security policies.
Role type
Service Manager for developer productivity and quality toolchain
Builds
Developer toolchain services (GitHub/GitLab, Artifactory/Nexus, SonarQube, LambdaTest, Pact) for engineering teams
Domain
Software Engineering / DevOps / Developer Experience
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Software engineering or DevOps experience, programming fundamentals, familiarity with SCM/artifact/testing/quality tools, security and compliance understanding, data analysis (KPIs, CSAT, OKRs), stakeholder engagement, technical communication
Preferred skills
Vendor management, cost optimization, roadmap planning, incident management, distributed team collaboration
Technologies
GitHub, GitLab, Artifactory, Nexus, SonarQube, LambdaTest, Pact
Responsibilities
Own tool lifecycle, manage vendors and licensing, monitor adoption via KPIs, coordinate enterprise workflow integration, facilitate feedback loops, ensure compliance, support incident management
Seniority
Mid-level Service Manager
