System Engineer Microsoft und OnPrem Infrastruktur
Core
Lead for incident, problem, and change management; execution of operational tasks, infrastructure health checks, and system updates for on-premise Microsoft environments.
Role type
Senior System Engineer (On-Premise Infrastructure & Managed Services)
Builds
Stable on-premise Microsoft infrastructure services and managed service delivery for clients
Domain
IT Services / Managed Services / On-Premise Infrastructure
Deliverable
client delivery
Required skills
Incident management, Problem management, Change management, Infrastructure health checks, Operational task execution, System updates, Automation, Microsoft 365, Azure, Entra ID, Hypervisor, MS Server, Security, Network, Workplace, Collaboration
Preferred skills
IT outsourcing experience, Consulting experience, Budget planning, Service lifecycle management
Technologies
M365, Azure, Entra ID, Hypervisor, MS Server, Windows Update Services, Antivirus solutions
Responsibilities
Lead interdisciplinary coordination for incidents and service requests, Conduct proactive problem management and root-cause analysis, Analyze and authorize changes with risk assessment, Execute operational tasks and adapt health check frameworks, Maintain technical documentation and CMDB, Perform system maintenance and updates, Automate recurring tasks, Manage client satisfaction and service delivery meetings