Pre-Sales Solutions Architect
Core
Designing scalable, secure, and modern software solutions for enterprise clients, focusing on cloud-native architecture and CX enablement.
Role type
Pre-sales Solutions Architect
Builds
Technical proposals, solution blueprints, and service designs for CX and non-CX domains
Domain
Enterprise software, Cloud-native architecture, Customer Experience (CX)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Modern architecture patterns (microservices, event-driven systems, API-first design, containerization), Effort and cost estimation, High-level solution design, Client requirement analysis, Technical proposal development, Sales engineering support
Preferred skills
Customer Experience (CX) technologies, Enterprise customer engagement platforms (Genesys, NICE), Artificial Intelligence (AI), Automation, Cloud hyperscalers, Data-driven solutions
Technologies
Microservices, Event-driven systems, API-first design, Containerization, Genesys, NICE
Responsibilities
Analyze and gather business requirements from complex client environments to create technical solution proposals, Prepare effort and cost estimations for custom engineering and modernization projects, Develop high-level designs and technical blueprints for CX and non-CX domains, Contribute to sales engineering effectiveness by identifying issues and recommending options, Support marketing and delivery organizations with knowledge transfer
Seniority
Senior, hands-on IC
