Apprenti(e) Gestion du Service Client / RSE
Core
Support client-facing operations and manage internal service tools for a luxury hotel.
Role type
Junior customer service & operations assistant
Builds
Guest experiences and operational efficiency
Domain
Luxury hospitality
Deliverable
product features
Required skills
Phone reception, statistical analysis, internal tool management, reservation handling, room service orders, quality improvement actions
Preferred skills
Hotel or business school background, customer-oriented mindset, computer skills, fluent English
Responsibilities
Answering phone calls, analyzing call statistics, managing internal job tracking tools, handling restaurant reservations, taking room service orders, participating in quality improvement initiatives
Seniority
Junior, apprentice
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