Department Manager | Alimentar/ Não Alimentar | makro Cascais
Core
Coordinate and supervise department activities and team operations to maximize sales, ensure customer satisfaction, and maintain service quality in a Makro retail store.
Role type
Department Manager (Retail)
Builds
Retail store departments (Food & Non-Food)
Domain
Retail / Grocery / Consumer Goods
Deliverable
product features
Required skills
Team leadership, sales analysis, inventory management, promotional planning, staff scheduling, performance evaluation, problem-solving, MS Office
Preferred skills
Bachelor's degree, English language knowledge
Responsibilities
Ensure excellent customer service and operational excellence; Analyze section results and create action plans to boost sales; Manage product stock, replenishment, and performance indicators; Plan and implement promotional offers; Supervise and develop team members; Participate in defining NPS and Voice It objectives; Manage team scheduling, attendance, and performance reviews.