Business Analyst / Project Manager
Core
Sr. Business Analyst supporting project delivery initiatives, providing business analysis, operational support, and coordination across multiple projects and stakeholders within the NYC Department of Consumer and Worker Protection.
Role type
Senior Business Analyst (PMO)
Builds
Enterprise applications, business processes, and data analysis initiatives
Domain
Public sector / Consumer protection / IT operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business analysis, requirements gathering, workflow documentation, data analysis, Agile/Scrum, Waterfall, issue resolution, Microsoft Office, Visio, DevOps platforms
Responsibilities
Collect, cleanse, validate, and interpret data to support operational and business decision-making; Identify, prioritize, troubleshoot, and document business and system issues; Support operational and production activities; Coordinate across multiple projects and stakeholders