Associate, Business Projects
Core
Operational partner to business verticals translating commercial strategy into scalable operations including merchant activation, payments, and support.
Role type
Associate, Business Projects (Program Management)
Builds
Scalable operating models, business processes, and support workflows for Grab's business verticals in Singapore.
Domain
Superapp / Ride-hailing / Food delivery / Fintech
Deliverable
product features
Required skills
Program management, cross-functional stakeholder management, process design, data analysis, business case development, risk management, SQL proficiency
Preferred skills
Experience in constantly evolving environments, ability to navigate uncertainty
Responsibilities
Lead end-to-end delivery of country projects from concept to launch and hypercare; Translate business requirements into operational processes and system enhancements; Drive operational readiness for new products and commercial initiatives; Design and improve scalable operating models and support workflows; Analyse operational performance to identify automation and cost optimization opportunities; Manage cross-functional stakeholders and identify delivery risks.
Seniority
Associate, 3+ years experience