Lead product manager, Customer Lifecycle Management
Core
Own end-to-end strategy for AI-driven personalization to increase active user value through targeting and rewards.
Role type
Lead Product Manager (Customer Lifecycle Management)
Builds
AI-powered personalization systems for consumer engagement and rewards
Domain
Superapp / Consumer Technology / AI Personalization
Deliverable
product features
Required skills
Product strategy definition, Data-driven decision making, Experiment design, AI tool fluency, Technical communication, Global team collaboration
Preferred skills
Experience in personalization, growth, or lifecycle marketing, Intuition on LLM value in CLM systems
Technologies
LLMs, AI tools
Responsibilities
Define product strategy for long-term customer value, Partner with ML engineers and data scientists to build/refine targeting models, Own measurement framework and design experiments to prove impact
Seniority
Lead, high-ownership IC
