Senior Event Services Manger
Core
Coordinate and execute group events, conventions, meetings, and hotel buyouts from booking through departure, serving as the primary liaison between clients and hotel operations.
Role type
Senior Event Services Manager
Builds
Group events, conventions, meetings, and full-property hotel buyouts
Domain
Luxury hospitality / Event management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> client delivery
Required skills
Event logistics management, Revenue goal management, Contract administration, Floor plan creation, Budget and profitability analysis, Cross-functional team leadership, Sales & Catering systems proficiency, Property Management Systems proficiency
Preferred skills
Luxury resort environment experience, Bachelor's degree in Hospitality or Business
Responsibilities
Manage convention and group bookings from contract turnover through departure, Serve as lead Conference Services Manager for full-property buyouts, Monitor event profitability by managing contracted revenue and identifying upsell opportunities, Create and review event floor plans to ensure alignment between client expectations and operations, Initiate billing procedures and ensure deposits and documentation are received, Conduct pre-conference meetings with clients and hotel departments to confirm event details
Seniority
Senior, hands-on IC