Principal Product Manager, Action Fabric
Core
Own product strategy and execution for Action Fabric, ServiceNow's headless access layer for agentic AI platforms, defining how customers invoke the platform and designing consumption economics.
Role type
Principal Product Manager (Platform & Agentic AI)
Builds
Headless access layer, pricing models, and telemetry frameworks for agentic AI platforms.
Domain
Enterprise Software / Agentic AI / Platform Economics
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Product strategy, consumption-based pricing, financial modeling, technical fluency in agentic AI, cross-functional leadership, ambiguity management, executive communication
Preferred skills
Integration platforms, headless architectures, MCP, enterprise admin products, agentic AI product development, rate card building
Technologies
MCP Server, A2A, REST/GraphQL APIs
Responsibilities
Define Action Fabric vision and roadmap, set interoperability stack position, drive consumption economics and pricing calibration, build telemetry framework, own field messaging and competitive positioning, define and track adoption metrics
Seniority
Principal, strategy & mentorship
