Product Manager, AI Platform
Core
Define and deliver the foundational platform powering Zuora's AI capabilities, including agent orchestration, session management, and tools layers for intelligent user experiences.
Role type
Senior IC Product Manager (AI Platform)
Builds
AI platform infrastructure connecting agents to applications, enabling intelligent experiences across Zuora's product suite.
Domain
Enterprise SaaS / AI Platform / Subscription Economy
Deliverable
production ML models | product features | infrastructure
Required skills
AI/ML platform strategy, LLM orchestration, agent frameworks, platform architecture, API design, event-driven systems, cross-functional leadership, enterprise governance, data-driven product development
Preferred skills
Agent frameworks (LangChain, LangGraph), MCP patterns, subscription billing domain expertise, real-time communication protocols, building internal/external developer platforms
Technologies
LangChain, LangGraph, AWS Bedrock/AgentCore, WebSocket, MCP
Responsibilities
Own AI Platform Strategy, Enable AI Across the Zuora Suite, Drive Platform Architecture Decisions, Build Intelligent User Experiences, Establish Enterprise Controls, Evolve Platform Capabilities, Lead Rapid Iteration Cycles, Drive Cross-Functional Execution, Establish External Thought Leadership
Seniority
Senior, hands-on IC
