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Staff Product Manager- AI Platform

Canada - Remote🌐 Remote💼 Full-time🗓 2026-05-28 → 2026-07-31

Core

Define the product vision and roadmap for Invoca's foundational AI Platform that powers agentic AI experiences across voice, SMS, and digital channels for enterprise customers.

Role type

Staff Product Manager, AI Platform

Builds

Shared AI Platform (orchestration, context management, evaluation, governance) enabling product teams to ship AI agents

Domain

Enterprise SaaS, Agentic AI, Distributed Systems

Deliverable

production ML models | product features | infrastructure

Required skills

Platform product strategy, Systems-level AI knowledge, API/contract definition, Governance & standards, Developer experience (DX), Enterprise multi-tenant design, Tradeoff analysis

Preferred skills

Agentic AI frameworks (LangChain, LangGraph), Real-time systems, Compliance-heavy domains

Technologies

LLM-based agents, Multi-step workflows, Retrieval, Tool calling, SDKs, RBAC

Responsibilities

Own end-to-end product strategy and roadmap for the AI Platform; Define execution patterns for AI agents (orchestration, context, tool invocation); Establish platform contracts (APIs, schemas, versioning); Partner with engineering to translate agentic patterns into reliable systems; Drive standardization via golden paths and shared components; Enforce quality, safety, and governance mechanisms; Shape developer and product experiences; Guide evolution from internal platform to product-grade system; Make build vs. buy decisions for AI infrastructure; Measure success via adoption, reuse, and cost efficiency.

Seniority

Staff, hands-on IC with broad influence

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