Chef de projet digital achat F/H
Core
Ensure functional support, user training, and coordination with vendors to optimize user experience and meet business unit needs for digital procurement tools.
Role type
Digital Procurement Project Manager / Functional Support Lead
Builds
Digital procurement platforms and user support services
Domain
Procurement / Digital Transformation / SaaS
Deliverable
client delivery
Required skills
Functional support and incident management, User training and documentation creation, Vendor relationship management, Change management and communication, KPI reporting and performance tracking, Bilingual communication (French/English)
Preferred skills
Experience with digital tools and information systems, Experience in project management, Experience in contract renewal and SLA governance
Technologies
Pendo
Responsibilities
Analyze and resolve user incidents, Design and lead training sessions, Coordinate with software vendors, Prepare and lead stakeholder review committees, Produce activity indicators and reports, Identify process automation opportunities
Seniority
Mid-level, hands-on IC
