Director Product Management, AI for EX
Core
Define long-term strategy and vision for AI Agent products focused on Employee Experience (ITSM, HCM, IT Operations), translating complex processes into technical requirements and driving adoption.
Role type
Director of Product Management (AI Agents)
Builds
AI Agent products for IT Service Management, HR Service Management, and IT Operations Management
Domain
Enterprise SaaS, Employee Experience, Artificial Intelligence
Deliverable
product features
Required skills
AI Agent strategy, product roadmap definition, customer experience design, business metrics & OKRs, cross-functional leadership, technical requirement translation, sprint outcome definition, stakeholder management
Preferred skills
SaaS product experience, ITSM/HCM/HRMS domain knowledge, data science background
Technologies
AI Agents, AI Assistants, AI Copilots, ML models
Responsibilities
Define product strategy and vision, drive requirement definition and roadmap prioritization, own business metrics and OKRs, collaborate with engineering and GTM on value proposition, work with developers and designers on solution implementation
Seniority
Director, strategic leadership & hands-on execution
