Transcon Inbound Agent
Core
Manage on-time and accurate delivery of inbound Transcon shipments while providing best-in-class customer service to Expeditors customers and origin branches.
Role type
Inbound logistics operations agent
Builds
Inbound shipment deliveries for Expeditors customers
Domain
International logistics and supply chain
Deliverable
product features
Required skills
Data entry, shipment tracking, customer communication, special handling management, documentation management, KPI adherence
Preferred skills
Interpersonal skills, verbal and written communication, detail orientation, multi-tasking
Responsibilities
Track and trace TRANSCON inbound shipments, enter data and shipment updates accurately, manage timely deliveries based on requirements, account for special handling requirements, support audit of service provider invoices, maintain awareness of market competitive costs