Associate General Manager (Creative Services)
Core
Overseeing operational excellence, team performance, and strategic creative client partnership for a large retail client.
Role type
Associate General Manager (Creative Services)
Builds
Creative execution and supply chain solutions for retail clients
Domain
Marketing, packaging, print, and supply chain solutions
Deliverable
client delivery
Required skills
Strategic planning, team leadership, client relationship management, operational process refinement, data analysis, project oversight, talent acquisition, performance management, change management
Preferred skills
Mentorship, problem-solving, cross-functional collaboration
Technologies
Microsoft Office (Excel, pivot tables), CMS systems, Adobe Creative Cloud, data import tools
Responsibilities
Serve as primary liaison for senior client leadership and manage client expectations; Refine and streamline day-to-day operations and processes across all divisions; Lead staff management duties including recruiting, performance management, and succession planning; Contribute to strategic planning by identifying the big picture and seeking input from multi-discipline sources
Seniority
Senior, hands-on IC with team leadership