Tjänstespecialist Brand & Räddning – Securitas Sverige
Core
Developing, evolving, and managing service offerings for the fire and rescue domain to create customer value and enable efficient delivery.
Role type
Service specialist (fire and rescue)
Builds
Service offerings and service packages for fire and rescue
Domain
Security services / Fire and rescue
Deliverable
product features
Required skills
Service design, market and technology trend analysis, stakeholder collaboration, data-driven quality assurance, commercial acumen, KPI tracking
Preferred skills
Post-secondary education in relevant field, experience with service development or service packaging, experience in complex organizations with multiple stakeholders
Technologies
None stated
Responsibilities
Develop supplier collaborations and external industry contacts, Contribute to customer and user insights through analysis of needs and behaviors, Follow market and technology trends to support service improvement, Participate in service design and lifecycle management, Contribute to sales processes, tenders, and customer dialogues with subject matter expertise, Collaborate with operations to identify and track relevant service KPIs
Seniority
Mid-level specialist