Représentant(e) Ventes Internes
Core
Internal sales representative handling B2B client inquiries, order processing, and product recommendations for plumbing and construction materials.
Role type
Internal sales representative (B2B)
Builds
Order fulfillment and client service for plumbing and construction supply distribution
Domain
Construction supply / Plumbing / HVAC
Deliverable
product features
Required skills
B2B client communication, order management, product knowledge (plumbing/HVAC), Microsoft Office proficiency, bilingual French/English
Preferred skills
Prior experience in customer service or internal sales, knowledge of construction materials
Technologies
Microsoft Office (Outlook, Excel, Word)
Responsibilities
Greet clients via phone/email/in-person, process and track orders, manage delivery schedules, support external sales team on small submissions, handle billing adjustments and returns, maintain product knowledge through training
Seniority
Entry to Mid-level