Business Operations Specialist
Core
Supporting business operations and ensuring excellent customer service across the Nordic region by managing customer portfolios and optimizing processes.
Role type
Business Operations Specialist
Builds
Optimized business processes for campaigns, supply chain, and customer communication
Domain
Manufacturing / Power Tools / Nordic Region
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SAP management, Advanced Excel, Process Mining, ERP systems, CRM systems, e-commerce systems
Preferred skills
Master's degree, Process Mining expertise, other Nordic languages
Technologies
SAP, ERP, CRM, e-commerce
Responsibilities
Managing and maintaining the customer portfolio in SAP, Optimizing business processes such as campaigns and supply chain activities, Acting as the link between Nordic business and headquarters, Serving as a key user and expert in SAP and other business systems
Seniority
Mid-level, 3-4 years experience
