Telco Engineer – Tieto Tech Consulting (m/f/d)
Core
Provide L1 network support and fraud prevention activities for voice and mobile services for a global telecom client.
Role type
L1 Telco Network Engineer
Builds
Reliable voice and mobile services for wholesale telecom clients
Domain
Wholesale telecommunications / Network Operations
Deliverable
client delivery
Required skills
GSM network structure knowledge, Signalling protocols (MTP, ISUP/SIP, SCCP, TCAP), IP network principles, Fraud prevention domain knowledge, Network KPI analysis, Protocol analyser usage
Preferred skills
Wholesale telecom business experience, Advanced fraud detection tools expertise
Technologies
GSM, IP, MTP, ISUP, SIP, SCCP, TCAP
Responsibilities
Provide 24x7 L1 network support for voice and mobile services, Execute reactive repair activities with customers and suppliers, Monitor and investigate fraud events using internal tools, Define and implement improvements in fraud prevention services, Communicate with stakeholders to ensure SLA-compliant complaint resolution
Seniority
Junior, hands-on IC