Assistant Clientèle
Core
Welcome and service the casino clientele while ensuring regulatory compliance and providing basic slot machine troubleshooting.
Role type
Frontline casino host and slot machine support
Builds
Customer service experience and basic slot machine diagnostics
Domain
Casino gaming and hospitality
Deliverable
client delivery
Required skills
customer service, regulatory compliance, slot machine troubleshooting, commercial operations support, autonomy, attention to detail, team spirit
Responsibilities
Ensure service quality for clients, acquire and retain clients, inform and advise clients on slot machine operation, perform first-level troubleshooting of slot machines (blockages, tests), participate in on-site commercial operations
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