Salesforce Administrator
Core
Day-to-day configuration, support, maintenance, and improvement of the Salesforce platform to ensure it supports business processes effectively.
Role type
Salesforce Administrator
Builds
Customized Salesforce configurations, workflows, automation, reports, and dashboards
Domain
Enterprise Resource Planning (ERP) / Customer Relationship Management (CRM)
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce platform configuration, user/role/permission management, object/field/page layout customization, data import/export/cleansing, Flow Builder/Process Automation, report/dashboards development, data quality/integrity maintenance, stakeholder requirement gathering, solution translation, end-user training, security/access control management, system performance optimization, integration support
Preferred skills
Apex, SOQL, integration APIs/middleware, Sales Cloud, Service Cloud
Technologies
Salesforce, Flow Builder, Data Loader
Responsibilities
Manage Salesforce users, roles, profiles, and permission sets; Configure and maintain objects, fields, page layouts, and validation rules; Handle data management (imports, exports, data cleansing); Create workflows, process builder flows, and automation; Build custom reports and dashboards; Develop and maintain reports and dashboards to provide actionable insights; Work with business teams to gather requirements and translate them into Salesforce solutions; Maintain data security and access controls; Evaluate new Salesforce features/releases and implement improvements; Support integrations with other systems
Seniority
Mid-Senior, hands-on IC