ITS_Team Lead
Core
Supervise and mentor an IT team while managing user account provisioning, modification, and deactivation, and resolving incidents.
Role type
Team Lead, Identity and Access Management
Builds
Secure access environments and incident response processes
Domain
IT Operations / Identity and Access Management
Deliverable
infrastructure
Required skills
Team supervision and mentorship, User account lifecycle management, Incident management, Audit and compliance review, Stakeholder communication
Preferred skills
Knowledge of ITIL best practices
Technologies
N/A
Responsibilities
Supervise and mentor team, Manage and resolve incidents, Conduct regular access reviews and quality audits, Act as a liaison between the team and other departments
Seniority
Senior, hands-on IC with team leadership
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