Head of Operation & Strategy
Core
Formulate business strategy, design policies, and implement efficient processes to optimize operations and ensure customer retention.
Role type
Senior leadership operations and strategy executive
Builds
Operational efficiency, compliant processes, and technology/analytics solutions across the organization
Domain
General business operations, strategy, and organizational management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business strategy formulation, policy design, process implementation, team coordination, risk evaluation, budgeting, financial planning, data analytics, IT system implementation
Preferred skills
Cross-functional business knowledge (HR, finance, IT), leadership, negotiation, organizational management
Technologies
IT systems, analytics solutions
Responsibilities
Formulate business strategy with the executive team, design policies aligning with strategy, implement efficient processes and standards, coordinate the operations team, ensure compliance with laws, oversee technology and analytics solutions, evaluate risk and lead quality assurance, manage expenses and budgeting, mentor and motivate teams, report on operational performance
Seniority
Senior, hands-on IC
