Intelligent Automation Support Engineer
Core
Support and maintain RPA and GenAI-based intelligent bots, ensuring smooth operations and minimal downtime for enterprise automation solutions.
Role type
Support Engineer (RPA & GenAI)
Builds
Enterprise automation solutions (RPA bots, GenAI bots) for internal Bosch platforms
Domain
Intelligent Automation / RPA / GenAI
Deliverable
production ML models | product features
Required skills
RPA development, production support, Automation Anywhere 360, RPA architecture, workflow design, APIs, databases, system integrations, incident management, SLA handling, troubleshooting, analytical skills
Preferred skills
knowledge of Bosch internal platforms (Fastlane, DIA Brain), ability to learn new tools
Technologies
Automation Anywhere 360, Fastlane, DIA Brain
Responsibilities
Monitor performance, availability, and health of RPA & GenAI bots; troubleshoot and resolve technical issues, bot failures, and production incidents; perform bot deployment, scheduling, monitoring, debugging, and testing; support integration of RPA solutions with enterprise applications, databases, APIs, and third-party systems; maintain technical documentation and knowledge base articles; act as first point of contact for RPA-related incidents and service requests
Seniority
Mid-level (2–3 years experience)