Mitarbeiter für Auftragsannahme - auch Quereinsteiger (w/m/div.)
Core
First point of contact for customers handling written and phone inquiries, troubleshooting orders, and scheduling technician visits.
Role type
Customer service representative (technical support coordination)
Builds
Customer support workflows and technician dispatch schedules
Domain
Industrial services / Technical support
Deliverable
client delivery
Required skills
PC proficiency, phone communication, written communication, CRM system usage, troubleshooting coordination, shift work adaptability
Preferred skills
Prior customer contact experience
Responsibilities
Answering customer inquiries via phone and email, processing and documenting customer requests in CRM, scheduling technician interventions for troubleshooting
Seniority
Entry-level / Open to career changers
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 814,000+ jobs from 20+ sources.
