Responsable de pôle F/H
Core
Manage and optimize the performance of an administrative management team (~10 employees) within a real estate agency network.
Role type
Senior Back-Office Team Manager
Builds
Administrative management processes and team performance
Domain
Real Estate / Administrative Management
Deliverable
Dashboards & analysis
Required skills
Team leadership, performance management, process optimization, stakeholder management, project management, reporting, training & development
Preferred skills
Client relations experience, call center experience, analytical thinking, adaptability
Responsibilities
Lead and support a team of administrative managers, organize and monitor team activity to meet objectives, conduct performance reviews and define individual goals, develop team skills and ensure progression, pilot service activity using supervision tools, participate in organizational optimization projects
Seniority
Senior, hands-on IC