Head of Product - Consumer Growth and Experience
Core
Drive growth, engagement, and long-term customer value by creating seamless, personalised product experiences for Experian's flagship credit score proposition, specifically owning the Access and Activation domain.
Role type
Senior IC Head of Product (Consumer Growth & Experience)
Builds
Login and onboarding journeys, personalised home experiences, and lifecycle journeys for credit score views and app engagement.
Domain
Financial services / Consumer data / Credit scoring
Deliverable
product features
Required skills
Leading and scaling product teams, strategy and delivery across acquisition/onboarding/activation, personalisation and app-first experiences, conversion optimisation, data-driven experimentation and analytics, security and fraud prevention, executive-level influence
Preferred skills
AI-driven workflows and automation, hands-on leadership in consumer digital environments
Technologies
AI-enabled workflows, modern product tools, experimentation platforms
Responsibilities
Lead, coach, and inspire a high-performing product team; Define and track key growth and engagement metrics; Own strategy and delivery across the customer lifecycle; Champion a customer-first mindset; Balance innovation with secure access and fraud prevention
Seniority
Senior, hands-on IC
