Senior Product manager for T-Cloud Public with German language (m/f/d)
Core
Create training paths, tutorials, guides, and labs to translate complex cloud topics into clear, structured learning material for customers, partners, and sales teams.
Role type
Digital Learning Specialist (Instructional Design)
Builds
Training content and onboarding solutions for T-Cloud Public services
Domain
Public Cloud / Enterprise IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Content creation, instructional design, simplifying cloud concepts, ServiceNow CSM flows understanding, technical writing, video production, documentation tools, B2B/enterprise environment experience
Preferred skills
T-Cloud Public services knowledge, other cloud platforms experience, offshore team coordination
Technologies
ServiceNow CSM, T-Cloud Public
Responsibilities
Create learning paths for customers, partners, and sales teams; Produce tutorials, guides, videos, labs, and product explanations; Describe ServiceNow CSM onboarding steps and create content explaining forms and customer-facing flows; Work with product teams to understand features and turn them into easy learning material; Coordinate with offshore teams to prepare code-based examples and labs; Maintain consistent content quality and update learning modules when services change
Seniority
Mid-level, hands-on IC
