Technical Trainer
Core
Design, develop, and deliver technical training courses and materials for employees and clients, ensuring training goals are met within budget and timeline constraints.
Role type
Senior Technical Trainer / Training Program Manager
Builds
Instructor-led and electronic training programs, performance reports, and pre-hire assessments
Domain
Business support services, technical training, and client services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Full life-cycle training objectives and curriculum-building, project management, quality assurance testing, Microsoft Office expertise, Adobe Creative Suite proficiency, Windows OS troubleshooting, billing process knowledge
Preferred skills
Microsoft Office certification, Adobe Illustrator/Photoshop expertise, experience supervising junior trainers
Responsibilities
Design and conduct training materials, manage client relationships and training budgets, develop and analyze performance reports, supervise junior trainers, execute quality assurance testing for new software, assist in technical troubleshooting and pre-hire assessments
Seniority
Senior, hands-on IC with potential supervision of 1-2 direct reports
