Logistics Security Analyst
Core
Monitor customer shipments in real-time using visibility software and hardware to prevent loss, delay, or damage, while managing response protocols and customer communications.
Role type
Logistics Security Analyst (Command Center Agent)
Builds
Real-time cargo monitoring and incident response for global supply chain shipments
Domain
Logistics / Supply Chain Security
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Data entry, customer communication, shipment tracking, data verification, emergency response, problem-solving, organizational skills
Preferred skills
Logistics experience (air, ocean, trucking, risk management), additional languages
Technologies
Microsoft Office, web-based map software, GPS trackers, cellular networks
Responsibilities
Manage customer communication via email, phone, and chat; Input and verify customer data into monitoring systems; Track and trace shipments using internal/external applications; Respond to emergency alarms and exceptions; Maintain confidentiality of sensitive data
Seniority
Individual Contributor, entry to mid-level
