Senior Systems Business Analyst
Core
Building automation workflows, debugging, and testing Salesforce Field Service and Sales implementations to ensure system functionality and operational success.
Role type
Senior Systems Business Analyst (QA & Automation)
Builds
Salesforce Field Service Cloud and Sales Cloud automation flows and integrations
Domain
Healthcare technology / Robotic-assisted surgery / Salesforce ecosystem
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce Field Service Cloud expertise, Salesforce Sales Cloud expertise, Flow automation configuration, Test script creation, System integration testing (SIT), User acceptance testing (UAT), Defect tracking, Regression testing, Data model understanding
Preferred skills
Conga platform experience, Salesforce Administrator certification, Salesforce Service Cloud certification, Agile/Scrum methodology
Technologies
Salesforce, Flow, Lightning record pages, Conga
Responsibilities
Develop and debug flow automations for field service and sales operations; Create and execute comprehensive test scripts based on functional specifications; Conduct SIT and UAT to validate system functionality and performance; Track and manage defects with development teams to ensure timely resolution; Collaborate with stakeholders to define test scenarios and document results; Evaluate testing processes and propose improvements for efficiency and coverage.
Seniority
Senior, hands-on IC
