RESPONSABLE CAISSE (H/F)
Core
Managing the checkout line and customer service team to ensure operational efficiency and high-quality customer experiences.
Role type
Senior Cashier Team Lead / Store Operations Manager
Builds
Checkout operations, customer service standards, and financial cash handling processes
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, checkout line planning, customer relationship management, cash flow management, performance tracking, corrective action planning
Preferred skills
Experience in cash management, multi-year leadership in similar roles, ability to balance service orientation with operational rigor
Responsibilities
Manage and engage the team around quality goals, plan and organize the checkout line and store welcome area, manage customer relations quality, handle financial flows (cash orders, till funds, safe, bank deposits), optimize customer checkout flow, track performance and productivity goals with corrective actions
Seniority
Senior, hands-on IC