IT Solutions Operations Engineer (Applications Support)
Core
Ensure operational excellence, reliability, and compliance of centrally managed laboratory and business-critical IT applications in regulated QC and GxP environments.
Role type
Senior IT Solutions Operations Engineer (Applications Support)
Builds
Stable, compliant, and validated laboratory application environments for Eurofins BioPharma Product Testing.
Domain
Life Sciences / Biopharma / GxP / Laboratory Information Management Systems (LIMS)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT operations in regulated GxP environments, Computer System Validation (CSV) lifecycle, laboratory application expertise (Empower, NuGenesis, LabSolutions), PowerShell scripting, Oracle and SQL databases, virtualized environment management, incident/change/problem management, root cause analysis, technical documentation.
Preferred skills
VM image creation, automation initiatives, risk assessment.
Technologies
Empower, NuGenesis, LabSolutions, Oracle, SQL, PowerShell, ITIL, GAMP 5, 21 CFR Part 11, EU Annex 11.
Responsibilities
Provide Level 2/3 operational support for laboratory applications; perform maintenance, upgrades, and patching; ensure compliance with GxP and data integrity; execute CSV activities (IQ, OQ, PQ); manage incidents, changes, and problems; act as SME for core lab applications; develop automation scripts; maintain technical documentation and KPIs.
Seniority
Senior, hands-on IC