Customer Service Representative
Core
Managing inbound and outbound customer interactions to provide support, resolve inquiries, and ensure customer satisfaction.
Role type
Customer Service Representative
Builds
Customer support interactions and resolved inquiries
Domain
Customer Service
Deliverable
client delivery
Required skills
Customer Service, Customer Support, Customer Satisfaction, Communication, Problem-solving, Interpersonal skills, English (fluent)
Responsibilities
Managing inbound and outbound customer interactions, Resolving customer inquiries efficiently, Ensuring customer satisfaction, Identifying opportunities to improve customer experience
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